|
||||||
|
| Function |
Key
Contact |
|---|---|
General
PC |
|
| New PC recommendations | TD, Virak, Jeremy |
| PC Hardware Support (hard drive, memory install, etc.) | TD, Virak, Jeremy |
| General
PC Technical Issues, Classroom Projector Assistance |
TD, Virak, Jeremy |
| PC Email, Webmail Issues | TD, Virak, Jeremy |
| New PC Setup | Virak, TD , Jeremy |
General
Mac |
|
| Mac Hardware Support | Stan, Virak |
| General Mac Tech Support | Stan, Virak |
| Mac Email, Webmail Issues | Stan, Virak |
| New Mac Setup | Stan, Virak |
Websites |
|
| Website Issues | Marcie, Stan |
| Websites - New Site Creation | Marcie |
| Websites - Maintenance | Marcie |
| Websites - New Accounts | Stan, Marcie |
Other |
|
| Oracle Calendar (New Accounts) | Marcie |
| Xerox - Configuration for Scan-to-email only | Virak, Marcie |
| Programming Issues | Marcie (web,
accounting), Jeremy (web, instructional) |
| Docushare/SmartSend | Marcie |
| Webfiles | Jeremy |
| Printer Note: We can only provide the most basic printer support. Please call the manufacturer for most support issues. |
TD, Virak, Jeremy |
| |